Coronavirus - together we tackle it

Uncertain times, unusual circumstances, various drastic measures to deal with the coronavirus. This has quite an impact on all of us. Even in this unusual time due to the corona virus, we are doing everything possible to give you our usual service.
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Help with payment problems?

Are you (perhaps) unable to pay your outstanding debts or bills due to the effects of the coronavirus? We understand that it is not easy to pass this on. Nevertheless, this is the first step towards a possible solution. Right now is the time for us to work with you to find a suitable solution that is agreeable to all parties and that cost-increasing measures are limited where possible in your best interests. You would do well to contact us in good time.

You can still contact us

We have taken several measures to prevent the spread of the coronavirus. Monitoring the health of our employees is a top priority for us. That is why we work at home, like many Dutch people.

You can still contact us with your questions. However, it may take a little longer than usual for you to speak to a colleague. We hope for your understanding.

Our offices currently do not receive visitors and are closed for physical appointments. A solution to still use our physical consultation hours is currently being worked on and we expect to have it in place within a few days.

Cash payments are currently not accepted by us and we ask you to use iDeal or by bank transfer

Our administrators are working hard in the background on a solution to start conducting intake interviews via video conferencing. We understand the need for this, especially now.

Frequently asked questions

How do I get in touch with Zuyd Group?
Zuyd Group has several contact options. We understand that you do not always want or are unable to contact us by phone, which is why you can chat, email, whatsap or video call us. A personal visit to our office is unfortunately not possible due to corona; video calling may be an option for you.
I need to pay a debt. How can I do this?
You have the option of paying the debt directly via iDEAL. With iDEAL, you can pay online reliably, safely and easily. You pay in the familiar internet environment of your own bank. You can also pay the amount due in cash or by debit card at one of Zuyd Group's locations.
I have a debt and I cannot pay it immediately. What now?
Are you unable to pay by the deadline? Then make a payment arrangement or apply for deferred payment.
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